Last updated: October 6, 2026
Technical support
Include the organization, affected feature, time of occurrence and preceding steps. Screenshots should hide personal information and access secrets. Use email, phone or the contact page; general answers are also available in the FAQ.
Subscriptions and billing
For subscription or fee inquiries, include a proposal or agreement reference if available. DarAI fees are defined in the approved proposal, and Meta billing can vary with the WhatsApp account configuration.
Privacy and security
Use email or either contact number for privacy requests or security concerns. Do not send passwords, access tokens or complete conversations. The Data deletion page explains the request process and the 24-hour operational target after verification and scope confirmation, including backup and external-provider handling. Other technical support timelines depend on the service agreement.
Contact PRIDEA
For inquiries, privacy requests and support, email us or use either phone number.
[email protected]+967 775 451 608+967 773 989 264Contact page →